Privacy Policy for La Mathil
Last Updated: [2024/11/01]
At La Mathil, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect information in several ways, including:
- Personal Information: We may collect personal information such as your name, email address, phone number, and payment information when you make bookings or contact us.
- Usage Data: We automatically collect information about your interactions with our website, including your IP address, browser type, device information, and pages visited. This helps us improve our services and enhance your experience.
- Cookies: Our website may use cookies to improve functionality and user experience. You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process bookings, respond to inquiries, and provide services you request.
- To Improve Our Services: To analyze website usage, personalize content, and enhance the quality of our services.
- For Marketing Purposes: With your consent, we may send you promotional materials about La Mathil’s latest events, offers, and news.
- To Comply with Legal Obligations: To fulfill any legal requirements or regulatory guidelines.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following situations:
- Service Providers: We may share data with trusted service providers to perform functions and process transactions on our behalf, such as payment processing and data analysis.
- Legal Requirements: We may disclose your information if required to comply with legal obligations, protect our rights, or safeguard the safety of our customers and the public.
4. Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of data transmission over the Internet is completely secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, including:
- Accessing Your Data: You may request access to your personal information.
- Correcting or Deleting Data: You may request that we correct or delete your information.
- Opting Out of Marketing Communications: You can unsubscribe from promotional emails at any time by following the instructions in the email or contacting us directly.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policies of any external sites you visit.
7. Changes to This Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
La Mathil
Email: info@lamathil.com
Phone: +27 83 500 9075
Address:
10 Roux Rd, Enormwater AH, 0069
La Mathil – Terms of Use
Last updated: 2024/11/01
1. Introduction
Welcome to La Mathil (“we,” “us,” “our”). These Terms of Use (“Terms”) govern your use of our website, services, and any other interactions with La Mathil, located at [Website URL]. By accessing our website or services, you agree to be bound by these Terms. If you disagree with any part of the terms, please refrain from using our website or services.
2. Eligibility
You must be at least 18 years old to use our services or attend events at our venue. By using our services, you confirm that you meet this age requirement.
3. Services Provided
La Mathil offers a variety of services, including accommodation, nightclub, restaurant, and event hosting. Additional services, amenities, and venue details may be available, as outlined on our website. Some of our services are still undergoing restoration and may not yet be available; please contact us directly for specific information on availability.
4. Booking and Reservations
4.1 Accommodation
- Rooms are available for booking on a first-come, first-served basis. Reservations can be made directly through our website or affiliated booking platforms.
- All bookings are subject to our cancellation and refund policies.
4.2 Event Booking
- We offer customized event hosting for private and corporate gatherings. Event details, pricing, and availability will be confirmed in writing.
4.3 Nightclub and Restaurant Access
- Certain areas of our venue may have restricted access or specific age requirements. Dress codes and conduct policies may apply.
5. Payment Terms
Payments for services, including accommodations and event bookings, are due at the time of booking unless otherwise specified. We accept [list payment methods]. Any outstanding balances must be settled before the service is rendered.
6. Cancellations and Refunds
6.1 Accommodation Cancellations
- Cancellations made [time period, e.g., “24 hours”] before the booking date are eligible for a partial refund. No-shows or late cancellations may incur a full charge.
6.2 Event Cancellations
- A deposit is required for event bookings. Cancellations made [time period] in advance may be eligible for a refund. Please refer to your booking agreement for specific cancellation terms.
7. Conduct and Behavior
We strive to create a welcoming and safe environment for all guests. By using our services, you agree to:
- Respect other guests, staff, and property.
- Refrain from engaging in disruptive, abusive, or unlawful conduct.
- Comply with all venue policies, including dress codes, age restrictions, and any safety or health guidelines.
Violation of these guidelines may result in immediate removal from the premises and, in severe cases, a ban from future visits.
8. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as outlined in the Privacy Policy.
9. Intellectual Property
All content, graphics, logos, and other materials on our website and within our venue are the property of La Mathil. You may not use, reproduce, or distribute any content without written permission from us.
10. Limitation of Liability
To the fullest extent permitted by law, La Mathil will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website, services, or venue. This includes, but is not limited to, damages for personal injury, loss of data, or loss of profits.
11. Indemnification
You agree to indemnify, defend, and hold La Mathil harmless from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or in any way connected to your use of our services, breach of these Terms, or violation of any law or the rights of a third party.
12. Modifications to Terms
La Mathil reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. We encourage you to review these Terms periodically for any updates.
13. Governing Law
These Terms and any disputes arising out of or relating to them are governed by the laws of South Africa. By using our services, you consent to the jurisdiction of the courts located in South Africa for the resolution of any disputes.
14. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
- Email: info@lamathil.com
- Phone: +27 83 500 9075
- Address: 10 Roux Rd, Enormwater AH, 0069, South Africa
15. Acceptance of Terms
By accessing our website, booking our services, or visiting our venue, you acknowledge that you have read, understood, and agreed to these Terms of Use.